
TELEPHONE COUNSELLING
SERVICE
supporting your future goals

WELLBEING SERVICE
stress management
counselling
coaching
supporting your future goals
email:
Coronavirus - Covid 19
Students and employees of participating organizations can either self refer or obtain a referral from their tutor, course leader, occupational health, human resources, learning support advisor or other relevant person.
This is a free telephone wellbeing service to you if your university or employer subscribes to our service.
In order to offer you an appointment please make sure all 3 registration forms are submitted.
Click the button on the left to complete
the registration forms. We will review your forms and you can expect to receive a calendar access code usually within 24 hours.
Completed all 3 registration forms?
Have you received your calendar access code?
If you answer yes to both of these questions you are an existing user and can schedule your own appointments
You may choose to complete an online assessment but we do require you complete the registration forms in any event
We are not a crisis service.
If you are in distress or feel suicidal you can contact the Samaritans on telephone 116 123 or
08457 90 90 90
or email jo@samaritans.org.
You can also go to a hospital emergency department or contact your GP
Our wellbeing services provides counselling, stress management sessions and coaching by telephone by appointment.
Complete the New User Registration Forms above. We will review them and offer you an assessment appointment.
You are only a phone call away from getting the support you need.
The service's counselling approach is Integrative.
An Integrative approach is when different techniques are blended to meet
the uniqueness of each of our clients.
We use some CBT and Solution Focused Approach to achieve effective results within a short-term brief therapy framework for counselling.
Our wellbeing professionals are insured and maintain professional memberships and attend mandatory supervision.
Your feedback is important to us
We welcome compliments, comments and complaints please send them to
If you would like to contact us on any other matter, please email:
Phone/Voicemail : +44 (0) 2087207216
For a quicker response we suggest you use email
Email:

TIME ZONES AND LOCATIONS
Just a note on geographical location and time zones of our counsellors/advisors
Wherever you are located
Appointment times are scheduled according to
London UK time
Sarah Kitson is based in the UK (you will call her)
James Wright is based in the UK (you will call him)
Laura Smallman is based in Canada (she will call you)
Carmen King is based in the USA (she will call you)
Ava Gordon is based in the USA (she will call you)
Disclaimer: For your security and protection of your emails we recommend that you use a safe encrypted provider for the transmission of your emails to us.
We suggest that after your assessment session that you create a password protected email account.
ProtonMail
and Hushmail are two such providers.
We do our best to maintain your privacy but in today's digital age we cannot provide a guarantee that email accounts are not hacked by bad actors.
Your confidential information during sessions are maintained securely according to GDPR.
What will we do with your information? To communicate with you and provide you with counselling and related services.
Should you wish to remove your agreement to this service's use of your data at any point please let us know by email to:
CONTACT US
If you are an employer or organization looking for wellbeing support for your staff or students please feel free email any questions you may have to:
