Website Privacy Statement

(updated 5th October 2021)

This Privacy Policy explains how I, Carmen King, Totalwellness.info Telephone Counselling Service, use and protect any information that you give to me when you use this Service.

Please note that our Confidentiality and Privacy extends across our Service and that all of our therapists adhere to this policy.

I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using my services, then you can be assured that it will only be used in accordance with this privacy statement.

Request to Delete Data. You may submit a written request to delete all personal information from your user account. www.totalwellness.info will fulfill the request within 30 days of the receipt of request. The account user should email a formal request to contact@totalwellness.info to initiate this process.

I may change this policy from time to time and I suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that I am taking to protect your privacy. This policy is effective from 25th May 2018.

By visiting www.totalwellness.info (my site) you are accepting and consenting to the practices described in this policy.

Third parties.  We use Wix.com for our website.  We use Setmore.com to set our appointments

and we use WriteUpp.com to maintain notes.  We use EmailMe.com form creation and submission service.

These parties adhere to GDPR and encryption but note we are not responsible for how these companies maintain these regulations. 

Should we become aware that they are no longer practicing GDPR we will end our use of their services.

You understand that Iyou will be required to electronically sign certain online documents in order to use the service.

You consent to the use of electronic signatures and certify any electronic signatures are indeed yours.

 

By continuing to use this site, you are agreeing to our use of cookies described below.

Cookies are small snippets of information that are retained by a website to make the site

user friendly.

Any changes I make to my privacy and cookie policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any changes to my privacy and cookie policy.

For the purpose of the Data Protection Act 1998 (the Act), and the General Data Protection Regulations 2018, the data controller is Carmen King, 126 Wincobank Avenue, Sheffield S5 6BB.